Tel: 01204 526 370

What our customers say …

At Samson’s we strive to provide you with the of service possible.

If for any reason you are unhappy with the service you receive from us
please contact us and let us know!

If you are pleased with the service you received from Samson’s,
please share your experience with others by leaving your comments here.

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34 Comments »

  1. Graham Massey

    Absolutely superb service. Vehicle professionally repaired and ready earlier than expected. I’ll certainly be recommending Samsons to my family and friends.


  2. Gerard Van Hecke

    You carried out repairs to the rear bumper of my car following an accident last week. The repairs were carried out efficiently and with little or no inconvenience to me. The vehicle was collected from my place of work and returned there I am delighted with the standard of work carried out to my vehicle and the condition in which it was returned to me. Thank you for all that you have done I obviously hope that I will not require your services again but rest assured that I would strongly recommend H Samson to anyone requiring such similar work in the future.


  3. Jean

    As expected my car was repaired with the usual skill and I was totally pleased with the result. The staff are excellent. I have dealt with H. Samson over many years and have had no hesitation in recommending them to others.


  4. Paul Ibbotson

    Excellent Service. Smashing Job and left my van looking like new, all over.


  5. Ken Howlett

    Third visit and yet again the service received was outstanding. Hoping this is the last visit for sometime but will certainly return if ever necessary. A very Merry Christmas to all at Samson’s and thank you for a job well done.


  6. Ken Howlett

    Second visit to this extremely friendly company. Yet again excellent service from start to finish. The quality of workmanship is outstanding. I would not hesitate to recommend your services to anybody who requires car repairs and paint.


  7. Christopher Jones

    Super service, repairs well done and whole claim handled in quick and efficient manner.


  8. Geoff Cleworth

    Great repair and great communication with me. I paid for a Mini Valet – not sure what is “Mini” about it, the car was spotless.


  9. Donna

    I have to say, everything was first class.
    The whole timing of my repair was further complicated because my MOT had expired. This was no problem for H Samson:I was given sound advice and received the help I needed so that I could things could happen when they need to.
    Finally, my car has been returned in pristine condition. WOW
    This is a comment I have never made before.
    Thank you for the best experience.


  10. Julie G

    Outstanding service from staff who are always helpful and willing to go that extra mile. I wouldn’t go anywhere else! Thank you


  11. David R Marsh

    Every aspect of the service I received was excellent. I was completely satisfied with the repair job. The staff were very courteous and helpful and gave great customer service. The car was returned in excellent condition inside and outside. The complimentary clean was a bonus that I was not expecting. Overall I was very impressed and would not hesitate to recommend them to other people.


  12. Gary

    Very pleased with a total profesional service, a raity these days


  13. John Pendlebury

    John Pendlebury
    I can only say that the repair work was supurb, difficult on a new metallic car. Special thanks to Ron for all his help and fantastic customer service. Keep up the good work.


  14. Paul

    Damaged the wing on my brand new car! However, the repair was amazing. Exact colour match and shine. Damage straightened out and panel gaps reset. Now like new and damage undetectable. Thanks, well done!


  15. jennifer higham

    excellent service did a great repair job car looks like new again. all customer service staff were excellent. many thanks. Jennifer.


  16. Lynn sweeney

    A great repair and good paintwork job and quick as well.many thanks.lynn


  17. Simon Molloy

    Great service kept me well informed and really happy with the body work and repairs and to top it off the car was lovely and clean when I picked it up so a big thanks to all at H. Samson


  18. Alan Gath

    Vehicle collected after an accident and returned in excellent condition. Prompt and efficient service. Excellent!!


  19. Julie G

    Another MOT and service completed on my car and another 10/10 for the staff at Samson’s. All the team are professional and provide a high level of customer service every single time. Thank you!


  20. jean Laurie

    We experienced great service and an excellent repair job on our car, everything was done with no fuss and and the whole job was completed completed in 4 days, we didn’t have to do anything apart from phone the insurance company, great firm.


  21. Jerry

    Great service. Service with a smile.


  22. dawn cookson

    fantastic service at a good price


  23. Chris

    Fantastic service and MOT. Good price on tyres.


  24. Colin Jelley

    Never used Samsons before, directed there by Ins co after minor accident, rear end damage.Found them to be professional,welcoming, friendly and helpful. Car repaired, and returned to me valeted, in record time.Would have no hesitation in using them again or recommending them to friends and family. Thanks Again


  25. David

    From accident to repair great service.The bodywork was lovely.I also had a great value service and MOT.Thanks to all the Samson’s team.


  26. Paul Burgess

    My car is regularly serviced and maintained by Samsons.
    Always efficient, friendly service at a resonable price with help and advice when asked for.


  27. Bex

    Good repair done, good service 🙂


  28. Phil Stevenson

    My daughter was in a ‘no fault’ accident in her mother’s car. From the pick up of the damaged vehicle to the delivery of the fully repaired vehicle back the whole process was seamless and faultless. Samson’s were exemplary in their customer care.


  29. Gail

    Fantastic service on a repair through LV. Car was picked up, the damage was repaired and the car dropped off effortlessly. The complimentary clean and polish was the icing on the cake. Thanks Samsons – I will be back.


  30. Howard

    Mot test centre was very close to town centre really handy and fast efficient service thank you


  31. Mrs Smith

    Helpful and friendly staff


  32. Mike

    I would like to thank the lady on reception who dealt with my accident swiftly and got me back on the road straight away with courtesy van ! superb


  33. JAYNE

    Thanks for doing a great repair and paintwork so quickly , with courtesy, cheers


  34. John

    Great service!!


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